Privacy Policy – My Kawaii Bubu

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{{ shop_name }} operates this store and website, including all information, content, features, tools, products, and services provided to you, the customer, as a personalized shopping experience (collectively, the "Services"). {{ shop_name }} is powered by Shopify, which provides us with the platform to offer the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information will be collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies, relates to, describes or can be reasonably associated with you or another individual. Personal information does not include information that is anonymously collected or de-identified so that it cannot be reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, your location, and as allowed or required by applicable law:

  • Contact Information including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial Information including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, method of payment, payment confirmation, and other payment details.
  • Account Information including your username, password, security questions, preferences, and settings.
  • Transaction Information including the items you browse, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.
  • Communications with Us including information you include in your communications with us, for example, when you send a customer service inquiry.
  • Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage Information including information about your interaction with the Services, such as how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
  • From our Service Providers including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

  • To Provide, Tailor, and Improve the Services. We use your personal information to provide the Services to you, including to fulfill our contract with you, process your payments, process your orders, remember your preferences and items of interest, send you notifications related to your account, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges, enable you to post reviews, and to create a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to tailor and improve the Services to be more relevant to you.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements about products or services on the Services or other websites, including based on items you previously purchased or added to your cart, as well as your other activities on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure checkout and shopping experience, detect, investigate, or take action regarding fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other access credentials with anyone.
  • To Communicate with You. We use your personal information to provide customer service, respond to your inquiries, provide effective service to you, and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial proceedings, and to enforce our terms or policies or investigate potential violations thereof.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order processing, and shipping).
  • With business and marketing partners to provide services and advertise to you. {% if shopify_network_intelligence_enabled %} For example, we use Shopify to support personalized advertising services through third parties based on your online activity across various merchants and websites.{% endif %} Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we not share information about you for the purpose of showing you targeted advertising and marketing content based on your online activity across various merchants and websites. {% if data_sale_opt_out_enabled %}You can exercise your opt-out rights here.{% endif %}
  • When you direct, request us to, or otherwise consent to our disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services to provide and improve the Services. The information you submit to the Services will be transmitted to and shared with Shopify, and with third parties who may be located in countries other than where you reside, to provide and improve the Services to you. {% if shopify_network_intelligence_enabled %}In addition, to protect, develop, and improve our business, we use certain enhanced Shopify features that integrate data and insights from your interactions with our Store and with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store and with other merchants and Shopify. In these circumstances, Shopify is the controller of your personal information, including for purposes of responding to your requests to exercise your rights regarding the use of your personal information for these purposes.{% endif %} To learn more about Shopify’s use of your personal information and your rights, please review the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights relating to your personal information here Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information located on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children who are under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as such terms are defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Also, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts or policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and, in certain cases, we may deny your request as permitted by law.

  • Right to Access/Know. You may have the right to request access to the personal information we hold about you.
  • Right to Erasure. You may have the right to request that we delete personal information we hold about you.
  • Right to Rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right to Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • {% if selling_to_united_states %}
  • Right to Opt-Out of Sale or Sharing for Targeted Advertising. Depending on where you live, you may have the right to opt-out of the "sale" or "sharing" of your personal information or to opt-out of the processing of your personal information for purposes considered "targeted advertising," as defined by applicable privacy laws. {% if data_sale_opt_out_enabled %}You can exercise your opt-out rights here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you live, we will automatically treat this as a request to opt-out for the device and browser you are using to visit the website. If we are able to link the device sending the signal to a Shopify account, we will also apply the opt-out request to the account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.{% endif %}
  • {% endif %}
  • Managing Communication Preferences. We may send you promotional emails. You can opt out of receiving these at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made.
{% if selling_to_europe %}

If you are in the United Kingdom or European Economic Area, and subject to the exceptions and limitations provided by local law, you may have the following rights in addition to the rights listed above:

  • Right to Object to Processing and Restriction of Processing: You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, the lawfulness of our processing based on your consent before its withdrawal will not be affected.
{% endif %}

You can exercise these rights where available on the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal information and your rights, including data processing rights with respect to data processed by Shopify, please see https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before responding to your request, as permitted or required by applicable law. In accordance with applicable law, you can designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner in accordance with applicable law.

Complaints

If you wish to make a complaint about our processing of your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us at the contact details below, or by lodging a complaint with your local data protection authority.{% if selling_to_europe %} For the EEA, a list of supervisory authorities for data protection can be found here.{% endif %}

International Transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

If we transfer your personal information out of the European Economic Area or the UK, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or, where applicable, any equivalent contract issued by the competent UK authority, unless the data transfer is to a country recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy at any time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at {{ phone }}, email us at {{ email }}{% if address != blank %} or contact us at {{ address }}{% endif %} {% if selling_to_europe %}For the purposes of applicable data protection laws, we are the data controller of your personal information.{% endif %}

Contact My Kawaii Bubu

Do you have a question about a specific series such as Exciting Macaron or Have a Seat? Use the form below to submit your requests about our products or the tracking of your delivery.