My Bubu Kawaii Shipping Policy

At Mon Bubu Kawaii, we take special care in preparing your orders. Each product undergoes a systematic quality check before shipping to ensure that your favorite items arrive in perfect condition.

Shipping Rates Summary — Tracked and Secure Delivery

  • 🇫🇷 France: €7.50 — free shipping on orders over €70 — delivery time: 3 to 15 days
  • 🇨🇭 Switzerland & 🇱🇺 Luxembourg: CHF 8.50 — free shipping on orders over CHF 65 — delivery time: 3 to 15 days
  • 🇩🇪 Germany: €15 — free shipping on orders over €150 — delivery time: 5 to 15 days
  • 🇪🇺 EU & Overseas Departments/Territories (Italy, Belgium, French Overseas Depts./Territories…): CHF 17 — free shipping on orders over CHF 300 — delivery time: 5 to 15 days
  • 🌍 International (USA, Canada, United Kingdom): $30 — delivery time: 5 to 15 days

Additional Information

  • Partner carriers: Depending on your zone and options, your packages are securely handled by Swiss Post, French Post, or DHL.
  • Parcel tracking: All deliveries have an active tracking number to follow your order in real-time.
  • Customer service: Have a question about your order or need to change a delivery address? Email us at info@bubukawaii.com.

Full details can be found in our official shipping policy.

Shipping Rates Summary

Tracked and secure delivery
Swiss Post

Swiss Post

Switzerland

CHF 8.50

Poste France

Poste France

France

7.5 EUR

DHL

DHL

International

From €15

France

7,50 €
Gratuit dès 70 €
⏱ 3-15 jours
Zéro Douane

Suisse & Luxembourg

8,50 CHF
Gratuit dès 65 CHF
⏱ 3-15 jours
Zéro Douane

Allemagne

15 €
Gratuit dès 150 €
⏱ 5-15 jours
Remise contre signature
Zéro Douane

UE & DOM

17 CHF
Gratuit dès 300 CHF
⏱ 5-15 jours
Italie, Belgique, DOM...

International A

$30
⏱ 5-15 jours
USA, Canada, UK

Mon Bubu Kawaii sources exclusively from certified distributors in Switzerland. Each item is carefully selected to guarantee its authenticity and quality.

We specialize in curating kawaii collectibles and make it a point of honor to offer original products to our customers.

Our products are intended for collectors and enthusiasts aged 14 and over.

These are decorative and collectible items, not toys. They are not suitable for young children.

No, no customs fees for our customers in Switzerland and France.

Thanks to our two logistics centers (one in Switzerland and one in France), your orders are shipped locally, which eliminates any additional customs fees.

Delivery rates:

  • Switzerland: from 8.50 CHF
  • France: from 7.50 EUR
  • Free delivery for purchases over 70 EUR/CHF

Delivery times: between 3 and 15 business days depending on your location.

You have a 14-day withdrawal period starting from the reception of your order.

Conditions:

  • The product must be new and sealed
  • The original packaging must not be opened
  • Return shipping costs are at your expense

Blind Boxes are based on the principle of random draw. Once opened, we cannot guarantee the fairness of the draw for other customers.

This is why only sealed and unopened boxes can be returned under the right of withdrawal.

The Bubu-Coins program rewards you with every purchase:

  • 1 EUR/CHF spent = 5 Bubu-Coins
  • Birthday Bonus: extra points on your birthday
  • Social Bonus: points for your interactions on our social networks

Accumulate your points and redeem them for discounts on your next orders!

Contact My Kawaii Bubu

Do you have a question about a specific series such as Exciting Macaron or Have a Seat? Use the form below to submit your requests about our products or the tracking of your delivery.