My Bubu Kawaii Shipping Policy

At Mon Bubu Kawaii, your orders are prepared and shipped from our warehouses in France and Switzerland. Every product undergoes a quality control check before dispatch.

Free shipping for orders over 34.90 CHF / 39.90 €

Shipping is free for purchases over 34.90 CHF in Switzerland, and over 39.90 € in France, Germany, and the European Union. Below this threshold, a single, transparent flat rate applies.

Shipping rates — tracked and secured delivery

🇨🇭 Switzerland: from 3.90 CHF (small items) · 8.50 CHF standard — free for orders over 34.90 CHF — delivery 3 to 15 days
🇫🇷 France: from 3.90 € (small items) · 7.50 € standard — free for orders over 39.90 € — delivery 3 to 15 days
🇩🇪 Germany: from 3.90 € · 15 € standard — free for orders over 39.90 € — delivery 5 to 15 days
🇪🇺 EU & DOM (Belgium, Italy, DOM…) : from 3.90 € · 17 € standard — free for orders over 39.90 € — delivery 5 to 15 days
🌍 International (USA, Canada, United Kingdom): 30 € — delivery 5 to 15 days

Why you can relax

No customs fees upon receipt for Switzerland, France, and the EU: we import and clear customs beforehand, so your package arrives with nothing extra to pay.
Shipped from our FR/CH warehouses: controlled delivery times, no interminable waiting or packages stuck in customs.
Parcel tracking: an active tracking number for every order.
Systematic quality control before dispatch.

A question?

Our customer service will respond to you at info@bubukawaii.com. Full details can be found in our official shipping policy.

Swiss Post

Switzerland

CHF 8.50

Poste France

France

7.5 EUR

DHL

International

From €15

7,50 €

Gratuit dès 39.90 €

⏱ 3-15 jours

Zéro Douane

8,50 CHF

Gratuit dès 34.90 CHF

⏱ 3-15 jours

Zéro Douane

15 €

Gratuit dès 39.90 €

⏱ 5-15 jours

Remise contre signature

Zéro Douane

17 CHF

Gratuit dès 39.90 €

⏱ 5-15 jours

Italie, Belgique, DOM...

$30

⏱ 5-15 jours

USA, Canada, UK

Mon Bubu Kawaii sources exclusively from certified distributors in Switzerland. Each item is carefully selected to guarantee its authenticity and quality.

We specialize in curating kawaii collectibles and make it a point of honor to offer original products to our customers.

Our products are intended for collectors and enthusiasts aged 14 and over.

These are decorative and collectible items, not toys. They are not suitable for young children.

No, no customs fees for our customers in Switzerland and France.

Thanks to our two logistics centers (one in Switzerland and one in France), your orders are shipped locally, which eliminates any additional customs fees.

Delivery rates:

Switzerland: from 8.50 CHF
France: from 7.50 EUR
Free delivery for purchases of 34.90 CHF or more (or 39.90 € in Eurozone countries)

Delivery times: between 3 and 15 working days depending on your location.

You have a 14-day withdrawal period starting from the reception of your order.

Conditions:

The product must be new and sealed
The original packaging must not be opened
Return shipping costs are at your expense

Blind Boxes are based on the principle of random draw. Once opened, we cannot guarantee the fairness of the draw for other customers.

This is why only sealed and unopened boxes can be returned under the right of withdrawal.

The Bubu-Coins program rewards you with every purchase:

1 EUR/CHF spent = 5 Bubu-Coins
Birthday Bonus: extra points on your birthday
Social Bonus: points for your interactions on our social networks

Accumulate your points and redeem them for discounts on your next orders!

Contact My Kawaii Bubu

Do you have a question about a specific series such as Exciting Macaron or Have a Seat? Use the form below to submit your requests about our products or the tracking of your delivery.