Contact - My Kawaii Bubu

Welcome to the world of Mon Bubu Kawaii! Our team is at your disposal to assist you with your shopping experience. Whether you have a question about the authenticity of our products, tracking your order, or simply want to share your passion for the Kawaii universe and Art Toys, we are here for you.

Did you know? Every item in our shop is rigorously selected by our experts to guarantee you a unique and high-quality collection.

Contact us

  • Email: info@bubukawaii.com — response within 24 business hours
  • Phone: +33 7 52 92 96 97
  • Address: Mon Bubu Kawaii — ALEX SMART WHOLESALE, 5 Rue de l'Industrie, 74000 Annecy, France
  • Swiss VAT ID: CHE-438.249.053

You can also write to us using the form below: we will get back to you as soon as possible.

A question? Craving something sweet?

Welcome to the world of Mon Bubu Kawaii! Our team is at your complete disposal to assist you with your shopping experience. Whether you have a question about the authenticity of our products, tracking your order, or simply want to share your passion for the Kawaii universe and Art Toys, we are here for you.

Did you know? Every item in our store is rigorously selected by our experts to guarantee you a unique and high-quality collection.

Email

info@bubukawaii.com

Phone

+33 7 52 92 96 97

Head office

1964 Conthey - Switzerland

Mon Bubu Kawaii rigorously selects its suppliers to guarantee the authenticity of each product. Every item is original and not counterfeit.

We specialize in the curation of kawaii collectibles and make it a point of honor to offer authentic products to our customers.

Our products are intended for collectors and enthusiasts aged 14 and over.

These are decorative and collectible items, not toys. They are not suitable for young children.

No, no customs fees for our customers in Switzerland and France.

Thanks to our two logistics centers (one in Switzerland and one in France), your orders are shipped locally, which eliminates any additional customs fees.

Delivery rates:

  • Switzerland: from 8.50 CHF
  • France: from 7.50 EUR
  • Free delivery for purchases over 70 EUR/CHF

Delivery times: between 3 and 15 business days depending on your location.

You have a 14-day withdrawal period starting from the reception of your order.

Conditions:

  • The product must be new and sealed
  • The original packaging must not be opened
  • Return shipping costs are at your expense

Blind Boxes are based on the principle of random draw. Once opened, we cannot guarantee the fairness of the draw for other customers.

This is why only sealed and unopened boxes can be returned under the right of withdrawal.

The Bubu-Coins program rewards you with every purchase:

  • 1 EUR/CHF spent = 5 Bubu-Coins
  • Birthday Bonus: extra points on your birthday
  • Social Bonus: points for your interactions on our social networks

Accumulate your points and redeem them for discounts on your next orders!

Boutique Du - MBK Partner